CinemaVR / Help

Support

Contact us about your account, access to the Service or subscriptions. You can also report content or submit a rights holder request here.

Contact information as of September 29, 2026

Email us

support@cinemavr.sbs

Include your account email address and a short description of your question. For viewing problems, the film title, device and error message can help. Do not send your password or bank card details.

Contact support

What we can help with

  • Account access and Service operation.
  • Subscription terms, ending a subscription and refunds after payments launch.
  • Access to, correction or deletion of your personal data.
  • Content complaints and reports of rights infringement.

Rights holders should include a link to the material, a description of their rights and documents showing their authority. This helps us review the request.